Reset Credentials

Resetting your credentials for the DGME (Dollar General Employee Market) portal is a straightforward process designed to help employees regain access to their accounts if they forget their login details. Here’s a step-by-step guide on how to reset your DGME credentials:

  • Visit the DGME Portal: Go to the DGME login page, typically accessed through the Dollar General website or directly via the DGME portal URL.
  • Locate the ‘Forgot Password’ Link: On the login page, look for a link or option that says “Forgot Password,” “Reset Password,” or something similar.
  • Enter Your User ID: You will be prompted to enter your User ID, usually your Employee ID or the username you use to log into the DGME portal.
  • Verification Process: The system may ask for additional information to verify your identity. This could include your date of birth, Social Security Number (SSN), or answers to security questions you set up during account registration.
  • Receive Reset Instructions: Once your identity is verified, the portal will typically email your registered email address with instructions on resetting your password.
  • Follow the Instructions: Open the email and follow the provided link or instructions to create a new password.
  • Create a New Password: Choose a new password that is strong and secure, following any guidelines provided by the portal (like minimum length, use of special characters, etc.).
  • Confirmation: After successfully creating a new password, you should receive a confirmation message on the portal or via email.
  • Re-Login with New Credentials: Return to the DGME login page and use your username and new password to access your account.
  • Update Your Records: If you use the same or similar passwords for other accounts, consider updating them for security.

In case you encounter any difficulties during this process or if the system doesn’t recognize your information, it’s advisable to contact Dollar General’s IT support team or your store manager for further assistance. They can guide you through the process or manually reset your credentials.