Troubleshooting Method

The Dollar General Employee Portal, also known as the DGME portal, provides an easy way for employees to access benefits and services through its website. To access their accounts, employees must first register and create a login. Once registered, employees can log in to the DGME portal to view their benefits, check their work schedule, view pay stubs, and more. If an employee forgets their login information, they can reset their password by following the appropriate steps. Additionally, if an employee is new to the company, they will need to register for the DGME portal to gain access to its features.

Troubleshooting Guide

These are some helpful tips to troubleshoot login issues on the DGME portal:

  1. Check your Internet connection to ensure it is stable and has no interruptions.
  2. Ensure you enter the correct login credentials, including your employee ID and password.
  3. Double-check your password’s capitalization and ensure it matches the password on file. If your password is all capital letters, ensure you have the CAPS LOCK key turned on.
  4. Clear your browser cache and cookies to remove any stored data causing login issues.
  5. If you use a virtual private network (VPN), check to see if your region’s DGME portal is restricted. Consider changing your VPN server to a different location or turning off the VPN completely.
  6. If you have forgotten your password, follow the instructions on the DGME portal to reset it.

Following these steps, you can successfully log in to the DGME portal and access the various benefits and services available to Dollar General Employees.